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First, it's important to understand the level of change that needs to take place in order to achieve your business objectives, so as to have a realistic
appreciation of the effort required and the hurdles you will face along the way. |
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| We've categorized change into 3 broad levels, and provide a few examples below (slowly glide your mouse on the blue symbols for
explanations): |
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Major Change |
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Major Change |
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- Low - minimal to moderate change to the way people work.
- outsourcing a non-core business function which is commoditised, e.g.: Payroll;
- day-to-day business and system improvements.
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- Major - when people need to align the way they work to the new technology or business change, but there is no change in corporate culture.
- developing new channels to market, say via the internet or through strategic partners, within an innovative business;
- divesting a non-core asset to focus on core business, e.g.: the distribution department of a manufacturing business;
- reducing the workforce;
- implementing Centres of Excellence in a nationwide business that already focuses on knowledge sharing.
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- Radical - when people not only have to change the way they work, but have to fundamentally change their mindset to fit into a new corporate culture.
- developing new channels to market, say via the internet, within a traditional company that has no real-time systems or knowledge of internet business drivers;
- transforming the business culture from independent silos to collaborative knowledge-sharing;
- implementing integrated supply-chain software to replace a multitude of independent legacy systems;
- company mergers.
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Facilitating Change] |
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